Contact Us
Have a question about the SaaS Starter Kit? We are here to help.
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Email Support
support@cloudrix.ioWe respond to all emails within 24 hours on business days. Pro and Enterprise customers receive priority support.
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Response Times
- Pre-sales questions: within 12 hours
- Technical support (Pro/Enterprise): within 24 hours
- General inquiries: within 48 hours
- Refund requests: processed within 5-10 business days
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Bug Reports
Found a bug? Email us with steps to reproduce, your environment details, and the expected vs actual behavior. We take all reports seriously and aim to patch critical issues within 72 hours.
Helpful Resources
Setup Guide
Step-by-step instructions to get the project running locally and deploy to production.
API Documentation
Browse all 50+ API endpoints with Swagger. Try requests directly in the browser.
FAQ
Answers to common questions about pricing, licensing, refunds, and technical setup.
Changelog
See what is new in each release. Track features, improvements, and bug fixes.